INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

❓ How can I contact Sleepkey customer support?

✔ You can reach us via the Contact Us form, email, or WhatsApp support. Our team responds within 24 working hours.

❓ What are your customer support working hours?

✔ Our support team is available Monday to Saturday, 10 AM – 6 PM (excluding public holidays).

❓ How can I track my order?

✔ Once your order is shipped, you’ll receive a tracking link via SMS or email to monitor delivery status.

❓ I received a damaged or incorrect product. What should I do?

✔ Please contact us within 48 hours of delivery with photos of the product and packaging for quick assistance.

❓ Can I modify or cancel my order after placing it?

✔ Orders can be modified or cancelled before dispatch only. Please contact support as soon as possible.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS