Terms & Conditions – SleepKey

Welcome to SleepKey. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

  • These Terms & Conditions apply to all users of the SleepKey website.

  • By using our website, you confirm that you are at least 18 years old or accessing under parental supervision.

  • SleepKey reserves the right to update or change these Terms at any time without prior notice.

2. Products & Pricing

  • SleepKey sells bedsheets, comforters, and related home linen products.

  • Product images are for representation purposes only; actual colors and designs may vary slightly due to screen settings.

  • Prices are subject to change without notice.

  • In case of pricing errors, SleepKey reserves the right to cancel or modify the order.

3. Orders & Payments

  • Orders can be placed through our website.

  • We offer Cash on Delivery (COD) and online payment options (subject to availability).

  • SleepKey reserves the right to cancel orders in case of incomplete information, unserviceable locations, or suspected fraudulent activity.

4. Shipping & Delivery

  • Orders are shipped within the estimated timelines mentioned on the website.

  • Delivery times may vary due to location, courier delays, weather conditions, or unforeseen circumstances.

  • SleepKey is not responsible for delays caused by courier partners.

5. Returns, Exchanges & Refunds

  • Returns or exchanges are accepted only as per our Return Policy.

  • Products must be unused, unwashed, and in original packaging.

  • Refunds (if applicable) will be processed to the original payment method or as store credit within the specified timeframe.

  • Customized or clearance items are not eligible for return or exchange unless damaged or defective.

6. Cancellations

  • Orders can be canceled before dispatch.

  • Once shipped, cancellation requests may not be accepted.

  • SleepKey reserves the right to cancel orders due to stock unavailability or operational issues.

7. Intellectual Property

  • All content on the SleepKey website, including logos, images, text, graphics, and designs, is the intellectual property of SleepKey.

  • Unauthorized use, reproduction, or copying of content is strictly prohibited.

8. User Responsibilities

  • You agree to provide accurate and complete information while placing an order.

  • You agree not to misuse the website or engage in activities that may harm the website or its users.

9. Limitation of Liability

  • SleepKey shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Our liability is limited to the value of the purchased product.

10. Privacy

  • Your use of the website is also governed by our Privacy Policy.

  • We are committed to protecting your personal information.

11. Governing Law

  • These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the jurisdiction of Indian courts.

12. Contact Information

For any questions or concerns regarding these Terms & Conditions, please contact us:

Brand Name: SleepKey
Email: support@sleepkey.in
Website: www.sleepkey.in